Caving & Camping
- What is the difficulty level of the tour?
- What is the weather like in the cave and jungle?
- How can I best prepare for a tour during late fall or winter?
- How can I best prepare for a tour during summer?
- Do we have to swim, even in winter?
- How long is swimming part? Can I get any support if I cannot swim?
- Do I need to know how to rappel/abseil for your tours?
- Do I need to provide my own helmet, harness, rope, or caving equipment?
- How many miles or kilometers will we be walking on each tour?
- What is the cave floor like? Is it flat?
- I am claustrophobic, does this present a problem? Are there any tight squeezes in the cave?
- What are the sleeping /bedding conditions like? Do I need to bring a sleeping bag or tent?
- Where do we camp if it rains?
- What activities will take place at camp?
- What kind of food will there be on the tour? Do I need to bring my own snacks?
- What if I am a solo traveler, can I join a group?
- How many people are usually on each join-in tour?
Packing
- What sort of clothing should I bring on the tour?
- Why must I wear long pants and long sleeves on tour?
- Do I need to bring extra warm clothes in winter?
- Do I need a backpack?
- Do I need a drybag?
- Should I bring a swimsuit?
- Will I need trekking poles?
- What can I do with the things that I don’t want to bring with me on tour? Can I leave it at your office?
- What sort of boots/shoes should I bring on the tour?
- Will I be able to change my footwear for river crossings to keep my feet dry?
- Should we bring our own water bottle?
- What can I buy in Phong Nha?
- What can I specifically not buy in Phong Nha?
- If I wear contacts/glasses, which should I bring on my tour?
Travel & Transportation
- Where do your tours start, and if I stay in Dong Hoi, do you provide a pickup from there?
- How do I get to Dong Hoi/Phong Nha?
- What time will I get back at the end of my tour?
- Can I book my departing transportation after I return from the trek?
- What do you recommend anything for me to do if I arrive into Phong Nha early?
- Is there somewhere to change money in Phong Nha? Is there an ATM?
- Do I need a visa for Vietnam and can you provide an invitation letter?
- I’ll be traveling around Tet Holiday, will this have any effect on me?
Medical & Fitness
- Do I need to know how to swim for your tours?
- Do I need to have climbing skills?
- I have a medical condition. Will this stop be from participating in one of your tours?
- Do I have to let you know about my medical condition?
- What kind of shape do I need to be in physically in order to be able to be prepared for the expedition?
- Is malaria a concern in your area? Or do you recommend any vaccinations?
- What are the biggest medical concerns that I will face?
- Do you carry a first aid kit with you on the tour?
- Should I bring any of my own medications?
- Do I need to bring my own water pump or water purification tablets on tour?
- Can I drink the tap water in Phong Nha?
- Can we try some kinds of jungle food/fruit while on tour?
- Do I need to purchase medical travel insurance?
- What kind of shape do I need to be in physically in order to be able to be prepared for a tour?
- What if I'm not fit enough to complete the tour? What happens if I get turned around?
BOOKING, TERMS & CONDITIONS
- Why do I have to sign your Release Form?
- What is your tour availability?
- How can I check your availability?
- How far in advance should I book my tour?
- What is the difference in Wild Tu Lan Cave Explorer (3 days) and the Tu Lan Expedition (4 days)?
- What is the difference between a tour to Hang En and a tour to Tu Lan?
- What is your cancellation policy?
- Outside of the initial tour price, what extra expenses might I incur when I sign up for this expedition?
- What is your policy for tipping at the end of my tour?