#TheOxalisExperience is our spirit.
Oxalis is an adventure tour operator located in the peaceful little Phong Nha village. The company has more than 500 employees working regularly in the offices or operating areas. Due to the nature of an adventure tour company, the safety regulations are strictly enforced and must be followed by anyone involved. In addition to the safety standards, Oxalis Adventure wants to create a truly unique tourism product and experience. And in particular, this requires all Oxalis staff from directors, managers, experts, guides, safety assistants, porters, consultants, and operation team to work with the highest responsibility, with their passion and desire that every traveler has a great experience with Oxalis and feel like family.
Staffs at Oxalis are from different backgrounds, circumstance, culture, expertise, some of the porters have never been to school before or quit at primary level. It is hard to apply corporate rules and culture to everyone as they will break them instantly. Therefore, Oxalis Adventure raises an idea that no matter who you are, which position you are working at Oxalis, from a diver, porter, chef, guide, safety assistant, cave expert, office staff or adventure consultant, you are able to contribute to #TheOxalisExperience to all Oxalis Customers. The message simply implies that whenever serving customers, please do the BEST that you can to customers so that they will have a great experience with Oxalis. If you are a driver, you will do your best to make guests feel totally welcome and cared for. If you are a safety assistant, you will do at your best to make your guests feel secure, and enjoy the trip to the fullest. The Oxalis Experience means no matter who you are, what position you are in, please do the best for visitors in all circumstances, and you are the one spreading the spirit of The Oxalis Experience.