Job description
- Adventure tours sales to direct online and walk-in customers
- Process tour reservations assigned by Sales Manager
- Handle bookings/invoices/customer support
- Remain primary contact to assigned customers from pre-departure to post-departure
- Work together with operation team to deliver first-rate services
- Consistently deliver a high level of customer service via email, online chat system, phone, in-person, etc.
- Report to Sales Manager
Job requirements
- University or college graduated
- At least 1 year experience working in hospitality/inbound travel company or in tourism industry
- Advanced writing skills (English & Vietnamese)
- Speak English confidently to both Vietnamese and foreign customers
- Knowledgeable about travel services and logistics in Quang Binh
- Good social skills, organization skills, and communication skills
- Have good attention to detail and excellent time management skills
- Proficiency in Word, Excel, Outlook
- Interest in adventure activities
- Be outgoing and confident
- Have full knowledge of company’s range of products including expeditions, adventure tours, merchandise, and Oxalis Home
- Be flexible in working time and responsibilities
- Working mostly in an office; work remotely from home as needed outside of office hours; night shift is required.
Please send your application including your CV and motivation letter in English to our email [email protected].